F.A.Q.

Do you deliver?

Yes, we deliver with a minimal charge.

Do you have physical shop?

Power Plant Mall, R1 level, in front of Jo Malone
Mon-Sun 11:00AM-9:00PM

BGC, Central Square, in front of Ooma
Mon-Sun 11:00AM-9:00PM

Cedarhills Garden, Mo. Ignacia Ave., Quezon City
Tue-Sun 9:00AM-6:00PM

How much is the delivery fee?

The computation for the delivery fee will depend on the location of the recipient, the quantity of your orders, and the size of the items. The fee will be computed upon checkout of your item.

What type of plants do you have that are considered low maintenance?

We recommend choosing the Sansevierias, Heartleaf Philodendron, and Zz plants for the plant owners who are looking for low maintenance plants. These plants can handle some neglect and can tolerate low light.

Why have prices of some plants suddenly gone up?

Prices of plants depend greatly on the season and the plant’s availability. Price increase may occur in cases of unavailability of plants due to seasonal change and climate conditions.

Are plants toxic to pets?

Some plants are toxic to pets when ingested in large amounts. However, getting in contact with these plants through touch is safe for them.

We recommend the Areca Palm, Fittonia, Ponytail Palm, and Money Tree if you are looking for plants that are completely safe for your pets.

Can I pick up my order at the store?

Yes, you may arrange pick-up in our shop at San Juan City.

Can I add something to my existing order?

If you want to include additional information or additional items to an existing order, you may email us in this address: hillsidegardenph@gmail.com

How do you deliver the plants?

We deliver the plants in nicely packaged boxes or in paper bags. We can package it accordingly if you want to give it as a present to someone.

The delivery may be done by our inhouse delivery service (light truck) or by third party courier services.

What are the different modes of payment available?

You may pay your orders through :
  ✓ Banco De Oro (BDO)
  ✓ Bank Of The Philippine Islands (BPI)
  ✓ Security Bank (SBC)
  ✓ Gcash
  ✓ Paypal

What type of plants do you have that can tolerate low light?

The Zz plant, Snake Plant, and Heartleaf can tolerate low light, however, we suggest that you expose them to sunlight occasionally for better nourishment.

When should I expect my items to be delivered?

We usually deliver 3-7 working days after the confirmation of your payment. We will let you know if your items will be delivered at an earlier date.

Do you accept same day delivery?

Yes, we accept same day delivery. However, granting these requests will still be dependent on the kind of plant or pot you will be ordering, the availability of the riders, the delivery address, and the quantity
of order deliveries on that day.